Shipping and Return Policy

Shipping and Return Policy

SHIPPING POLICY

The Attic offers FREE SHIPPING on all items within the continental United States. Most items ship within 24 hours via USPS. You will be emailed a tracking number as soon as your item ships. You will notice a location in each item listing, this is the Attic location from which your item is shipping. Orders containing multiple items may ship from two locations. Any questions or concerns please contact our Shipping Managers:

  • The Attic Bethlehem Shipping Manager: Heather 610-756-0281
  • The Attic Manayunk Shipping Manager: Sarah 215-791-8537
  • Via e-mail: atticclothes516@gmail.com


RETURN POLICY - ATTIC ONLINE

Returns accepted within 14 days of delivery for a full refund. Items MUST have original tags attached and original receipt (no exceptions). We allow a maximum of 3 returns within 3 months.

We accept returns for online store purchases 2 ways:
  1. At your nearest Attic location. Simply bring the item(s) into any of our stores and specify you are returning an item purchased on The Attic Online.
  2. Via Mail. Please send returns to: The Attic, 516 Main Street, Bethlehem PA 18018. Buyer pays return shipping costs unless the return is a result of our error (for example, if you received an incorrect item).
  3. Questions? email: atticclothes516@gmail.com or phone: 610.756.0281

Please Note: Refunds will ONLY be issued on the ticketed price of the item (minus any discounts or coupons applied at checkout). Item fees are applied to online items to cover shipping and handling charges and items fees WILL NOT be refunded.


RETURN POLICY - BRICK & MORTAR LOCATIONS

Sorry, but we do not accept returns. If you are unsatisfied with your purchase or have any questions please email us at atticclothes516@gmail.com or call one of our locations!


TESTIMONIALS - ONLINE STORE

"I have had LOADS of online shopping gone horribly wrong from many other companies (orders taking too long, wrong items sent, defective items, etc.) So as you can imagine I was skeptical when ordering from your site. However...when I opened my box and saw how perfectly and carefully packed everything was I so excited! Everything was wrapped and folded so nicely! Not to mention all of the items were wrinkly free! That's thanks to the awesome packing job! I can't wait to order from you guys again! I hope you'll be adding new items because I'll be back!" - Emmaline K., Orwigsburg, PA


"The Attic and www.atticclothes.com is truly an awesome experience. It offers beautiful clothing and accessories at great prices with fast, free shipping and excellent customer service!" - Katie O., New York, NY


"What I love most about The Attic is their super quick response to customer needs! When you order online, your shipment is fulfilled immediately and arrives at your door within a few days. Also whenever I have encountered a discount or order issue (which is rare!), they are ready to help and fix the issue! Sales and discount codes are almost always available, and as a college student every bit of money-saving helps. Not to mention, I get about all of my favorite clothing items and accessories from The Attic, most of them being one of a kind--by far my favorite store." - Chelsea S., Gainesville, FL


"I really do love the dress I ordered online... it's even better in person that it was in the photo...I have a new favorite store - the Attic!" - Nicole D., Bethlehem, PA